BOQ

What are BOQ Money Market Deposit Accounts?

The Account is an individual bank account with BOQ that is managed, administered and distributed via licensed professionals exclusively by DDH Graham Limited (DDH).

BOQ Money Market Deposit Accounts are available to a full range of investors (including self managed superannuation funds) and provide the option of two different deposit facilities which offer an attractive rate of return. Consolidating your cash into a central facility provides a comprehensive view of your cash position.

  • Call Account

    Features and Benefits

    Minimum Investment
    • Call accounts are able to be opened with a Nil balance. (Your initial deposit is able to be direct debited from another financial institution if nominated on the Application Form)
    Interest
    • Calculated daily, paid monthly
    Minimum additional deposit / withdrawal
    • No minimums apply
    Entry/Exit Fees
    • Nil
    Additional Deposit Methods
    • Electronic Funds Transfer from another financial institution
    • BPay
    • Automatic salary deduction
    • Dividend and Interest Payments
    • Cheques mailed to DDH
    • Cheques deposited via BOQ branch network
    • Regular Savings Plan
    • Inward Direct Debit
    Withdrawal Methods
    • Via internet using Online Services
    • Via telephone, to your pre-nominated and additional nominated financial institution accounts
    • Via email, to your pre-nominated and additional nominated financial institution accounts as specified in your Application Form, or to a third party where a withdrawal instruction in the approved form is received directly from you including your signed request (refer to withdrawal instruction form on DDH website)
    • Cheque, or bank cheque
    • Telegraphic Transfers (overseas or within Australia)
    • Periodical Payments
    • BPay as permitted by the DDH Online Services terms and conditions
    • Personalised Cheque Book
    Online Services
    • Electronic funds transfer (EFT) and BPay as permitted by the DDH Online Services terms and conditions
    • View all transactions, from inception
    • Re-Print statements and term deposit confirmations
    • View and print audit letters
    • View full personal details, including regular payments
    • View multiple accounts under a single login
    • Access administration forms
    Broker/Adviser features
    • Variable access level options
    • Automated client servicing options
    • Reporting capabilities
    • Daily Data feeds
    • Real time share settlements
    • Online applications
    • Online transactional capabilities (optional)
    Communications, including statements
    • Electronic or hard copy

    Please also refer to the BOQ Money Market Deposit Account Terms & Conditions document for detailed information on the operation of the Account, including information on all key features & benefits.

  • Term Deposits

    Summary

    Fixed Term Deposits are a sub-account/s of the BOQ Money Market deposits at-call Deposit Account A-Call facility.

    Features and Benefits

    BOQ Money Market Deposit Account FIXED TERM DEPOSITFeature
    Minimum Investment$5,000
    Terms Available31 days – 5 years
    InterestCalculated daily, paid monthly, quarterly, semi-annually, annually or at maturity
    Entry/Exit FeesNil
    Rate NegotiationYes*
    At maturityUnless otherwise specified, at maturity your fixed term deposit will be automatically reinvested for the same period as your previous term
    CommunicationsElectronic or hard copy
    Early WithdrawalEffective 1 January 2015, you must provide 31 days' notice for early withdrawal or termination before you term deposit account matures

    * Rates are able to be negotiated via your licensed financial adviser.

  • Fees and Charges

    Description of FeeAmount of Fee
    Account Operating/Maintenance/number of transactionsNil
    Cheque Books

    If you order a cheque book without specifying a size, a book of 25 cheques will be ordered
    25 cheques       $9
    50 cheques       $15
    200 cheques     $25
    Term Deposit Break CostThe greater of $100 or an adjustment to interest (See Terms & Conditions section 2.7(b))
    Certificates

    Certificate of account balance or interest paid/received
    Bank Audit Certificate
    $10
    $30
    Transaction Investigation (simple trace)$30
    Bank Cheques

    Each cheque issued
    Each cheque repurchased
    Each replacement cheque issued
    $10
    $15
    $25
    Special Clearance/Answer$15
    Stop Cheque Notice
    $10
    Dishonoured Payments (cheques,  direct debits, periodical payments)$40
    Telegraphic transfers (RTGS)$30
    Overseas bank draft
    $15
    Foreign currency cheque deposit$20 plus other financial institution fee (if applicable)
    Foreign Bill for Negotiation$7 per currency
    Government Charges

    TFN withholding tax

    Interest Withholding tax (non-residents)


    49% of interest earned

    10% of interest earned
  • Lodgment Times

    The following times indicate the latest time your correctly completed request must be received by DDH for processing the same business day.  Requests received after this time will be processed the following business day.

    Type of Request
    AEST Time
    Electronic Funds Transfer (EFT) requests processed by DDH
    1.30 pm
    Electronic Funds Transfer (EFT) requests processed via Online Services
    3.30 pm
    Bank cheques12 noon
    Cheques collected at DDH's Office
    Lodge by
    Collect by

    12.30pm
    30 mins after lodgement
    Bank Cheques collected at Branch
    Lodge by
    Collect by

    12.30pm
    30 mins after lodgement
    BPay Request
    Lodge by
    Payment date

    2.30 pm
    Next Business Day
    Telegraphic Transfer – within Australia2.00 pm
    Telegraphic Transfer – OverseasTime dependant on receiving country
    Overseas Bank Draft12 noon
    All other withdrawals 12 noon
    Fixed Term Deposit maturity instructions4.30 pm
  • FAQs

    Q: What is the BSB for BOQ Money Market Deposit Accounts?

    A: The BSB for accounts is 124-001

    Q: How do I link a bank account to my Money Market Deposit Account?

    A: To link one or more bank accounts to your Money Market Deposit Account simply complete and sign an Account Nomination Form and either fax it back to us, or scan and attach it to an email and forward to moneymarket@ddhgraham.com.au. By linking a bank account to your Money Market Deposit Account you are able to request transfers to the linked account via telephone, fax or email.

    Q: How do I obtain access to my Account via the website www.ddhgraham.com.au?

    A: Online Services registration can be issued by completing and returning an Online Services Registration Form. When the registration is complete we will mail you your login details. To access your details, select Login Here and enter your case sensitive Login and Password. Further assistance can be found in our Guide to Online Services, or by contacting our office.

    Q: How do I register for pre-nominated account withdrawals via Online Services?

    A: To update your existing Online Services functionality, complete and return an Online Services Registration Form ensuring the correct access level is select in Section 3 of the form. Your account will be updated within 3 business days on receipt.

    Q: How can I electronically transfer funds into my Money Market Deposit Account?

    A: For deposits to an at-call facility, please use the following details:

    Bank of Queensland
    BSB124-001
    Account Number(your individual account number, ie 998xxxxxx)
    Account Nameyour account name

    For electronic transfers from another Bank of Queensland Account to your Money Market Deposit Account, please use the following details:

    Bank of Queensland
    BSB 124-001
    Account Number16010139
    Account NameBOQ Money Market Deposit Product Account
    Reference(your individual account number, ie 998xxxxxx)

    Q: How can I make a deposit at a Bank of Queensland Branch?

    A: You may deposit cheques at any Bank of Queensland Branch, during their normal business hours. Please present your cheque with your personalised deposit book to the customer services representative. To obtain a free personalised deposit book, please contact us during business hours.

    Please note that cash is not able to be accepted.

    Q: How can I update my address or contact details?

    A: As we are conscious of the need to protect the security of your account, all requests to change details of your account must be made in writing. Please complete and sign a Change of Name or Address Form and either fax it back to us, or scan and email the form to moneymarket@ddhgraham.com.au.

    Q: How can I make withdrawals to a third party?

    A: All third party withdrawals must be made in writing, accompanied by your signature. Please complete and sign a Withdrawal Form and either fax it back to us, or scan and email the form to moneymarket@ddhgraham.com.au. You are not required to forward us the original request.

    Please also refer to the lodgement times section of this website.

    Q: How do I know the interest rate of my At-Call facility?

    A: The interest rate of your at-call facility is generally in line with the Reserve Bank of Australia’s official cash rate.  Fixed Term Deposit rates are negotiated on your behalf by your professional Adviser.

    Q: How do I obtain a cheque book?

    A: To request a cheque book on your account simply complete and return a Cheque Book Application Form. Your cheque book will be mailed to you within 10-14 business days.

    Q: I’ve almost run out to cheques, how do I obtain a new cheque book?

    A: We will automatically re-order you a cheque book once the fifth last cheque you have written has been presented. The cheque book will be mailed to the mailing address we hold on file for your Account.

  • Forms

    Account Nomination FormTo add pre nominated accounts to your account for phone and internet withdrawals
    Adviser Fee Authority FormTo authorise your Financial Adviser/Stockbroker to withdraw ongoing service fees from your Account.
    Account Application FormTo open a BOQ Money Market Deposit account
    Appointing/Changing Financial Adviser FormTo appoint a Financial Adviser/Stockbroker on your account
    Appointing an Authorised Signatory FormTo appoint an authorised signatory to your account
    BPay Biller Linking FormTo link a Bpay Biller to your account
    Change of Account Details FormTo change details of your account including statement delivery and frequency
    Change of Name or Address FormTo change the name or address in connection to your account
    Change of Web Limit Request FormTo request a change of your Account web limit
    Cheque Book Application FormTo obtain a cheque book for your account
    Dividend Instruction FormTo directly credit dividend payments to your account
    Declaration of Overseas Tax Status FormUsed for collection of Common Reporting Standard (CRS) information
    Online Services Registration FormTo apply for access to the online services facility (web)
    Periodic Payment Authority FormTo set up or amend existing periodic payments from your account
    Regular Savings Plan/Direct Debit FormTo start a regular savings plan, amend your existing plan details, or cancel your plan
    Third Party Data Authority - Class SuperEstablish data feeds to Class Super
    Third Party Full Access - CMC MarketsEstablish full access to CMC Markets
    Third Party Party Full Access - Open MarketsEstablish full access to Open Markets
    Withdrawal FormTo withdraw funds from your account via cheque or EFT
    Withdrawal Form - BPayTo withdraw funds from your Account and pay via BPay
    Withdrawal Form - Overseas TransferTo withdraw funds from your Account and pay to an overseas account via TT